When will I get my order?<\/strong> [Covid-19]<\/span> When will I get my order?<\/strong> Where will my order ship from?<\/strong> Will I be charged customs for my order?<\/strong> My order should be here by now, but I still don’t have it. What should I do?<\/strong> If you did find a mistake in your delivery address, we can send you a replacement order, but shipping will be at your own cost.<\/p>\n How are your products made?<\/strong> How do I track my order?<\/strong> I received a wrong\/damaged product, what should I do?<\/strong> What\u2019s your return policy?<\/strong> Do you offer refunds?<\/strong> Can I exchange an item for a different size\/color?<\/strong> [vc_row type=”in_container” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none”][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self”…<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"nf_dc_page":"","om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-6240","page","type-page","status-publish"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"http:\/\/nzotestserver.com\/btc\/wp-json\/wp\/v2\/pages\/6240","targetHints":{"allow":["GET"]}}],"collection":[{"href":"http:\/\/nzotestserver.com\/btc\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"http:\/\/nzotestserver.com\/btc\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"http:\/\/nzotestserver.com\/btc\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"http:\/\/nzotestserver.com\/btc\/wp-json\/wp\/v2\/comments?post=6240"}],"version-history":[{"count":2,"href":"http:\/\/nzotestserver.com\/btc\/wp-json\/wp\/v2\/pages\/6240\/revisions"}],"predecessor-version":[{"id":6242,"href":"http:\/\/nzotestserver.com\/btc\/wp-json\/wp\/v2\/pages\/6240\/revisions\/6242"}],"wp:attachment":[{"href":"http:\/\/nzotestserver.com\/btc\/wp-json\/wp\/v2\/media?parent=6240"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
\nUsually, it takes 3\u20137 days to fulfill an order, after which it\u2019s shipped out. The shipping time depends on your location, but can be estimated as follows:<\/p>\n\n
\nOur fulfillment times [for all products\/t-shirts\/phone cases\/etc.] may be longer than usual and may continue to increase until things get back to normal. We’re seeing delays in our supply chain, including distributors and shipping carriers as the entire industry is grappling with challenges. It’s difficult to predict the shipping times. Follow this page<\/a> to learn about updates on our products, mockups, fulfillment, and services
\ncategories that you sell on your storefront so customers know exactly which timeframes apply to which products.<\/p>\n
\nWe work with an on-demand order fulfillment company with facilities worldwide!<\/p>\n
\nAn additional customs and tax fee can occur on international orders. This fee is not in our control and is assessed by your local customs office. Customs policies vary widely for every country so please check with your local customs office directly to see if they apply duties and taxes to your purchases.<\/p>\n
\nBefore getting in touch with us, please help us out by doing the following:<\/p>\n\n
\nIf the shipping address was correct, and the package wasn’t left at the post office or at your neighbor\u2019s, get in touch with us at beonthecourt@gmail.com<\/a> with your order number.<\/li>\n<\/ul>\nOrders<\/h2>\n
\nWe work with a print-on-demand drop shipper. They have locations worldwide, so depending on where you are, your orders are printed and shipped from the facility that can do it most efficiently!
\nTip: Check out Printful’s production footage to see how we fulfill specific products.<\/em><\/p>\n
\nYou\u2019ll receive a tracking link via email when your order ships out. If you have any questions about your tracking or shipment, drop us a line at beonthecourt@gmail.com<\/a>.<\/p>\n
\nWe\u2019re so sorry if the product you ordered arrived damaged. To help us resolve this for you quickly, please email us at beonthecourt@gmail.com<\/a> within a weeks’ time with photos of the damaged product, your order number, and any other details you may have about your order.
\nWe\u2019ll get back to you with a resolution as soon as possible!<\/p>\nReturns<\/h2>\n
\nWe don\u2019t offer returns and exchanges, but if there\u2019s something wrong with your order, please let us know by contacting us at beonthecourt@gmail.com<\/a>!<\/p>\n
\nRefunds are only offered to customers that receive the wrong items or damaged items. If any of these apply, please contact us at beonthecourt@gmail.com<\/a> with photos of wrong\/damaged items and we\u2019ll sort that out for you.<\/p>\n
\nAt this time, we don’t offer exchanges. If you\u2019re unsure which size would fit better, check out our sizing charts\u2014we have one for every item listed on our store, in the product description section.
\nThough rare, it’s possible that an item you ordered was mislabelled. If that\u2019s the case, please let us know at beonthecourt@gmail.com<\/a> within a week after receiving your order. Include your order number and photos of the mislabeled item, and we\u2019ll send you a new one, or issue a
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